faqs

Do I have to book in advance?

It is essential that all visits are booked in advance. Please call the Education Officer on 01376 328868 or e-mail info@braintree.gov.uk to discuss availability.

 

Is VAT charged?

No VAT is charged on our school visits.

Can I come and see the museum for a preliminary visit?

Yes! For those who have not visited the Museum before, we strongly advise coming for a free preliminary visit in order to familiarise yourself with the site and complete any risk assessment paperwork. Please contact the Education Officer prior to your visit.

What about cancellations?

If you need to cancel your booking please do so within 14 working days prior to your visit. You will incur charges if you do not give the required notice.

I need more information on Braintree Museum’s Health and Saftey

Braintree District Museum has comprehensive codes of practice with regards to Health and Safety, Safeguarding and First Aid. Copies are available on request.